Privacy Policy
Last updated: January 22, 2025
This Privacy Policy describes how Nine to Pipe Co ("we", "us", or "our") collects, uses, and shares information when you use our website and services. We are committed to protecting your privacy and handling your data transparently.
Information We Collect
- Contact Information: name, email address, phone number, and service details you provide through forms, calls, or bookings.
- Usage Data: IP address, device information, pages visited, and interactions to improve site performance and security.
- Cookies and Tracking: small files and similar technologies to remember preferences, enable functionality, and measure usage. See Cookies section below.
How We Use Your Information
- Provide and schedule services, respond to inquiries, and deliver customer support.
- Process billing and payments where applicable.
- Improve our website, services, safety, and user experience.
- Analytics and measurement (e.g., to understand traffic and performance).
- Marketing and advertising, including personalization and remarketing where permitted by law.
Sharing of Information
We may share information with trusted third parties that help us operate our business, including:
- Service and booking providers (e.g., Housecall Pro) to schedule and manage appointments.
- Payment processors to handle transactions securely.
- Analytics and advertising partners (e.g., Google Analytics/Ads) to measure and improve performance.
- Vendors and professional advisors (IT, legal, accounting) under confidentiality obligations.
- Compliance with law, protection of rights, safety, and responding to lawful requests.
Cookies & Similar Technologies
We use cookies and similar technologies to operate the site, remember preferences, and analyze usage. You can control cookies through your browser settings. If you use Google services (e.g., Analytics/Ads), Google may collect data per their policies. Learn how Google uses data when you use our site by visiting Google’s partner sites policy.
Your Rights & Choices
- Access, correct, or delete certain personal information.
- Opt out of marketing communications at any time.
- Control cookies via browser settings or device controls.
Residents of the European Economic Area (EEA/UK)
Where GDPR applies, our lawful bases may include consent, contract performance, legal obligation, and legitimate interests (e.g., improving services, ensuring security). You may have rights to access, rectify, erase, restrict, object, data portability, and to withdraw consent. You may also lodge a complaint with your supervisory authority.
California Residents
If the California Consumer Privacy Act (CCPA/CPRA) applies, you may have rights to know, delete, correct, and opt out of sale/share of personal information. We do not sell personal information for monetary compensation. To exercise rights, contact us as described below.
Data Security
We use reasonable technical and organizational measures to help protect personal information. However, no method of transmission or storage is completely secure.
Data Retention
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated date at the top of this page. Continued use of our site means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
- Email: NineToPipeCo@Gmail.com
- Phone: (470) 207-4501